Front Desk/Medical Office; Walk-In Care
We're hiring a skilled Front Desk/Office Clerk to join the Warren Medical Group Walk-In Care team!
Schedule: A mixture of two or three 12-hour shifts (7a-7p) during the week, and 8-hour shifts (7a-3p) on rotating weekends.
JOB DUTIES:
Greets and acknowledges every patient as they enter the practice.
Answers phone calls and directs callers as appropriate.
Enters patient/mail messages into electronic system and routes to the appropriate provider/staff member for action.
Returns patient calls in a timely manner.
Verify all patient demographics in the electronic health record, update as needed.
Scan the patient’s current insurance card and ID into the electronic health record.
Verify the patient’s insurance eligibility.
Collect patient co-payments.
Schedules the patient’s next visit.
Prints the visit’s clinical summary for the patient and any laboratory requisitions or imaging orders they need to take with them.
Checks iRemind and makes appropriate adjustments to the schedule.
Closes out the quickpay batch daily and reconciles with payments.
Prints forms for the following day’s appointments.
Other duties as assigned.
WORK/ EDUCATION REQUIREMENTS:
High school diploma or equivalent
Medical office experience preferred